Paymentshield launches GI hub for advisers

Adviser Hub aims to provide advisers with management information and digital services with greater transparency and control over renewals and cancellations. 

The online platform will also feature a personalised general insurance (GI) dashboard displaying individual quote, conversion and retention figures. 

James Loder, proposition director at Paymentshield, said he created the Adviser Hub with the intention of delivering the most advanced intermediary online hub in the general insurance market.

He said advisers now have a simple and accessible way of managing their client's entire general insurance journey, from comparing quotes and submitting applications through to reviewing and renewing policies, and even managing cancellations.

The system also enables advisers to review information about their performance so that firms can ensure they are making the most of every opportunity, he added.

Mr Loder said the Hub was just the start and he is already working on the next phase of Adviser Hub.

He said the hub "will continue to set new standards in how advisers work with general insurance providers."

With access to Adviser Hub, Paymentshield hopes advisers can understand a client's renewal situation and manage attrition with new insight as to why a client has cancelled their policy.

Paul Shearman, mortgage and protection proposition director at Openwork, said: "General insurance is a vital component in the proposition our advisers provide to clients, as well as an important contributor of recurring income to advisers and the Network. 

"The launch of Paymentshield's new Adviser Hub is a significant step forward in helping advisers to more actively manage their general insurance business, which has got to be good news for them and their clients. 

"The system is straightforward to use, and I know has been built following significant input from Openwork's advisers and others in the broader market."

rachel.addison@ft.com