The implementation of the consumer duty is looming, so you tell us what you have changed about your business and the way you provide advice to comply with it.
Many have said the consumer duty is the biggest change to financial advice since the RDR so what changes have you seen in the way you operate individually or as a firm?
Perhaps your firm has some cautionary tales your fellow advisers should know about, if so tell us by leaving a comment below.
Maybe you have found implementing consumer duty changes particularly easy because of the way you went about it.
Again, if that's that case then share it with your fellow readers.
