Lloyds Banking Group has confirmed it will axe 6,240 jobs and create 8,240 new ones as it digitalises its services.
The company said the changes formed part of its latest strategic plan, which will see the company invest £3bn in its technology.
The new roles will be filled to a large extent with existing staff, according to the company's plans.
A spokesperson from Lloyds, said: "LBG has today announced that it will create an additional 2,000 roles, as it strengthens its capability to offer customers new leading-edge digital banking products and services.
"The group is investing to further digitise the bank and will refresh some existing roles and create new roles within its structure, while also providing comprehensive retraining for colleagues to help them build their capabilities to meet the demands of these future roles.
"This forms part of the £3bn commitment the group has made to invest heavily in its technology and people over the course of its three year strategic plan."
The spokesperson added more than 75 per cent of the new roles would be filled with existing Lloyds staff. However, some specialist roles will also be recruited externally, such as data scientists and software engineers.
The group and unions are believed to have discussed the changes with staff this morning (6 November).
Lloyds announced in January it would invest £3bn in building a comprehensive "omni-channel approach" to serving its customers, investing in "digitising more customer journeys end-to-end" as well as building up its financial planning workforce across its branches, and building on the way it works with intermediaries.
It has since announced plans for a joint venture with investment house Schroders to launch a financial planning business which they hope will be in the top three in the UK within five years.
The business will launch by the middle of 2019 and Lloyds will transfer some £13bn of assets and its associated advisers from its existing wealth management business to the joint venture.
But it said it was too early to tell if other workers will be allocated new positions there or not.
Britain's biggest High Street lender has been trying to reorganise as more people bank online, rather than going into branches.
In February it said it wants to attract £50bn assets in two years.
aamina.zafar@ft.com
