Mortgages 

Which? to close advice services

Which? to close advice services

Consumer rights group Which? is set to close its advice services.

The company today (May 30) told FTAdviser it is to review the future of its financial services arm and is looking to close Which? Mortgage Advisers and Which? Insurance Advisers.

A spokesperson said: "We can confirm that we have announced proposals to review the future of Which? Financial Services and are sadly proposing to close Which? Mortgage Advisers and Which? Insurance Advisers.

"We will now enter into a period of consultation with our employees. 

"No final decisions will be taken until this process has taken place. While the consultation is underway, business will continue as usual, and we will continue to deliver the quality of service that our customers would expect."

FTAdviser understands advisers working at the Bristol-based mortgage advice firm are facing potential redundancy. 

According to the Financial Conduct Authority register, Which? Financial Services has been authorised by the regulator since 2010.

The company's mortgage advice is based on telephone services out of its Bristol office, and costs the consumer a flat fee of £499 in total.

imogen.tew@ft.com

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