The board of the Chartered Insurance Institute will be conducting a widespread membership consultation and engagement initiative around all aspects of its offering.
The consultation, which will formally launch in September, will ask members to share their views on their current relationship with the CII, with their societies, including the Personal Finance Society, and their ambitions for how the CII can best support all communities over the next five years.
It will also put forward future proposals for the CII's learning and assessment and membership life-long career journey.
The CII said it will cover everything around the CII’s membership offering, with a particular focus on achieving greater recognition of the professionalism of the sector.
The body will also be inviting feedback from all the branches within its membership and “family of professions”.
This comes as last week (June 30), the CII held its annual general meeting and confirmed that all proposed resolutions were passed despite members rallying to vote against them.
There were six resolutions tabled at the AGM, including the contested re-appointment of BDO as auditors and the authorisation of the board to fix their remuneration as the board thinks fit.
Chairwoman Helen Phillips said: “The disruption and distancing caused by the pandemic make this a very timely exercise. I committed at the AGM to consult with members about various issues that were the subject of discussion.
“This consultation will serve as a vehicle to ensure that all views are heard and that the forward vision is fully informed by members' insights so that we can best meet our Royal Charter commitments.”
The consultation will take the form of numerous virtual and, if circumstances allow, face-to face events around the country, which will ensure that as many members as possible have an opportunity to contribute in-person.
Members will also be able to contribute feedback in writing at any time during the consultation.
It will be completed by the end of 2021 with the CII committed to publishing the key findings of the consultation in the first quarter of 2022, followed by the professional body’s response.
The CII said in order to follow up the conversation from the AGM and offer members a chance to meet Phillips and chief executive officer Sian Fisher, it plans to host a number of informal member events over the summer in conjunction with its volunteer member institutes and regions.
Fisher said: “Engagement with our members, our customers, the public and all of our stakeholders has always been of great value to the CII.
“Ahead of the launch of our professional map later this year, we had a planned consultation exercise in development.
"While input to this will remain a key area for focus, we are extending the breadth of the consultation to ensure it covers all aspects of our membership offering and our relationship, as a society of professional members, with the public.”
sonia.rach@ft.com
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