He warned that sending something, such as documents, through the post could be a breach if it is delivered to the intended recipient's neighbour.
He said: "That is actually a breach. It is one of the examples given by the Central European Working Group Party as an example of a breach.
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“So one way to guarantee that doesn’t happen is to use an online secure customer portal.”
To find out what else adviser firms should do to prepare for the 25 May deadline, according to Mr Walton, make sure you watch the full video on this page.
eleanor.duncan@ft.com
Read FTAdviser's Guide to GDPR implementation here.
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