Letter: This is not how a network should work

If you run a network properly, then the customer has the right to say that they no longer wish to be in the club. That could mean that they have outgrown the need for membership, which is positive and means the network helped them in their business plans, or, more importantly, if they leave for any other reason, then the network has failed. Put bluntly, I always used to say that no member was born with a tattoo on his or her behind saying that, when they graduate as an adviser, they have to join network X and indeed stay forever. The problem seems to be that network X invariably sees it that way.