Firing line

AI shouldn't be seen as a threat since it makes society wealthy

“Absolute return funds are going to be key for our investors”

'When I read the FCA's platform paper, I did a happy dance'

As an industry, we haven't been very good at communicating

Industry needs to catch up with technology to boost its services

Offering quality service is about making every client feel valued

We are missing a trick in how financial education is provided

The whole wealth management industry has had to adapt

We are committed to having strong rates across the range

Part of our succession planning is having me not do all the work

If we can fish in a bigger market, it means there is more revenue

I was really interested in how the economic world works

Industry is blamed for mis-selling but there's joint responsibility

We're closer to our shareholders than the board of a unit trust

Someone is going to trust you to look after their life's worth

“There’s room for discussion and what is the fair outcome”

Firing Line: Wisdom Council's Anna Lane on engaging women

Firing Line: Hermes' Eoin Murray

Firing Line: Northview's Craig McKinlay