Scottish WidowsDec 13 2023

Scottish Widows 'working hard' to deal with poor service complaints

twitter-iconfacebook-iconlinkedin-iconmail-iconprint-icon
Search supported by
Scottish Widows 'working hard' to deal with poor service complaints
Scottish Widows said it is working behind the scenes to address complaints about service. (Carmen Reichman)

Scottish Widows has assigned 'specialist' employees to deal with complex complaints in a bid to address “serious customer service issues” at the organisation.

For unlimited access to FTAdviser content...

Register now for free

  • Read the latest news and views from the world of financial advice
  • Never miss a story - sign up to our email alerts
  • Bank CPD while you read
Have an account? Sign In