Xafinity Sipp has launched an online hub for both savers and advisers, offering better functionality as well as confidential document storage.
Xafinity’s Sippcentre will allow advisers to view clients’ full bank account transaction history and all investments held as well as the latest valuations.
It also includes a commercial property information centre which shows all tenant details and their rental payment status.
Through the online service Xafinity will present confidential client information in one place via its GDPR compliant store for confidential documents.
Jeff Steedman, head of business development at Xafinity Sipp/Ssas, said easy to use and simple online services have become “more important than ever” during the ongoing Covid-19 crisis.
But he added: “We remain absolutely centred around personal relationships with advisers and clients.
“Sipps remain complex vehicles and while most will feel great about the online experience, knowing they can also pick up the phone to connect directly with someone they know and trust at their provider remains really important. We remain here to talk to on every step of the Sipp journey.”
According to the firm, Sippcentre user access is managed to the “highest security standards” and controlled with multifactor authentication to ensure sensitive communications and data remain GDPR compliant and confidential.
Andy Bowsher, director of self invested pensions at Xafinity, said: “We have invested heavily in our technology and brought our Sipp administration system in-house and now have complete freedom for its development and e-enablement, which is really exciting.
“Advisers can now deal with client Sipp applications mobile to mobile, and that enables a new way of operating.”
The hub follows the launch of its online e-signature enabled application process last year.
Xafinity Sipp/Ssas is part of consultancy XPS Pensions Group and administers over £2bn in assets.
amy.austin@ft.com
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