OpinionJun 5 2023

Hypocrisy of providers who nudge but still 'sludge'

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Hypocrisy of providers who nudge but still 'sludge'
Financial services companies are not yet complying with consumer duty rules on sludging. (Suzy Hazelwood/Pexels)
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Dontcha love a good bit of industry jargon? Especially when it comes to how we report on the incoming consumer duty regulations.

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