PFS founding member Batchelor on why he created a ‘non-profit platform’ for IFAs

PFS founding member Batchelor on why he created a ‘non-profit platform’ for IFAs
David Batchelor, MD of Wills and Trusts Wealth and founding board member of the Personal Finance Society

David Batchelor, one of the founding board members of the Personal Finance Society, has been running a “non-profit platform” for a couple of years now, having realised the benefits it could bring clients.

His advisory firm, Wills and Trusts Wealth Management, established a discretionary fund manager called Trust DFM back in 2018. 

Batchelor said the DFM was on around 20 different commercial platforms at the time, all of which were profit-bearing.

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But after reviewing the fees which came with hosting its DFM on third-party platforms, Batchelor and his team decided to build their own platform too. They now tout themselves as white-label platform provider Multrees’ first ever client.

“We realised, ‘why are we paying platforms money? Let's create a non-profit platform’,” Batchelor told FTAdviser.

The idea was to charge IFAs for the operating costs of the platform, getting rid of the need for clients to foot the cost of platforms’ profit margins.

Using its technology, the platform typically charges a 0.1 per cent fee to run operate, and 0.1-0.2 per cent for its DFM. Though these fees are subject to change, depending on the size of the IFA and the amount on the DFM and the platform.

“We charge what the costs are, we don’t charge a margin. Other platforms just can’t even compete,” said the PFS founder.

But money wasn’t the only driver. It was also about building in flexibility. 

“Even though at the time we were in the top 10 of clients within Transact based on size, they weren’t prepared to do some of the things that we wanted,” Batchelor explained.

“So, inevitably, we had to go down the route of creating our own platform. [...] You could argue the platform was by evolution rather than by design.

“We know what IFAs want, platforms don’t get it. They don’t know what IFAs want.”

Multrees offers a range of customisations, including publishing the return of individual investments. 

He admitted, however, that even Multrees doesn’t offer everything the firm wants. “It does, however, have the best mindset and is incredibly reasonably priced,” he added.

Wills and Trusts Wealth hasn’t tried to advertise the platform in the past. But now it’s at a point where more IFAs coming onboard will only lower the cost for all involved, according to Batchelor.

“All our funds under management become aggregated together to get our ongoing fees down considerably,” he explained.

But Batchelor acknowledged not all IFAs eyeing the white-label route are happy to leave off profit.

“Some IFAs see putting a platform in place as an opportunity to make an extra margin,” he said. “I've always felt that’s the wrong approach.”

The managing director continued: “You should be doing it for the client’s benefit. If you reduce the client’s fees by taking away the platform margin, then the clients will stay with you because a) you’ve helped them build something they want, and b) it’s cheaper than going to any other platform.”